Testimonials

Quick and Knowledgeable Support - The most significant benefit of partnering with PlexHosted has been their quick and knowledgeable support. Whenever we've encountered issues with Microsoft 365 or Azure, PlexHosted has consistently provided quick and knowledgeable solutions.

Timely Project Completion - In contrast to my previous experiences with another IT firm, PlexHosted has impressed me with their commitment to meeting deadlines and ensuring thorough project completion. Moreover, the PlexHosted team took over Azure responsibilities from our previous IT firm and integrated them seamlessly, something we've found to be incredibly valuable.

A Trusted Long-Term Partner - If you're on the fence about choosing a Managed Security Service provider, I would highly recommend PlexHosted. Their excellent support has been instrumental in maintaining our operational efficiency.

I am delighted to express my utmost satisfaction with the services provided by PlexHosted as our Managed Security Service Provider.

The most significant benefit we have experienced since partnering with PlexHosted is the profound peace of mind they provide. Their team's continuous monitoring of our security and threat exposure scores, combined with their swift adjustments as necessary, has proven to be invaluable. Knowing that our security is under constant vigilance instills a level of confidence that is genuinely reassuring.

PlexHosted's reliability and accessibility are truly exceptional. They have demonstrated themselves to be a trustworthy partner, always available to promptly address our needs. What truly distinguishes them is their willingness to go the extra mile, extending their support beyond the scope of the managed service. Their dedication to our success, even in areas not directly related to their core services, is highly appreciated.

Having collaborated with several Cloud Service Providers (CSPs) in the past, I can confidently assert that my experience with the PlexHosted team has been unrivaled. Their knowledge, expertise, and eagerness to assist are truly commendable. It is evident that they are not merely service providers but genuine partners deeply committed to our company's security and prosperity.

In summary, PlexHosted's managed security services have exceeded our expectations. Their proactive approach, unwavering reliability, and extensive expertise set them apart in the industry. We are thrilled with our decision to collaborate with PlexHosted and eagerly anticipate a continued partnership.

It is nice to know that someone highly competent like PlexHosted is watching over our security and follows very strict protocols to keep our data safe. You respond very fast to all inquiries and are very thorough. You are easy to work with and always make yourselves available. You put a lot of emphasis on training which I never had before with other IT companies. It helps build awareness amongst users and in doing so, is another layer of protection for our company. I definitely recommend you and your staff!

1. Streamlined IT Operations

The most significant benefit we've experienced is liberation from the hardware business. PlexHosted's management of server hardware has substantially lightened my workload. With Office 365 (O365) and its high-availability services, I no longer need to troubleshoot mail queues or fret about power outages. The reliability and resilience of cloud-based services have been game-changing.

PlexHosted has eliminated the necessity for us to maintain VPN licenses and remote access to user PCs. Cloud applications provide access from anywhere, and O365's integration with OneDrive has simplified data backup and recovery. Hardware failures are no longer a source of panic; typically, we can have users back up and running within 24 hours. Our data is consistently available, thanks to PlexHosted's expert management.

Concerns about data security and offsite backups have evaporated. Our migration to the cloud automatically stores our data offsite, assuring coverage of this critical aspect.

2. Hands-On Expertise

What sets PlexHosted apart from other IT firms we've worked with in the past is their hands-on approach. When we initiate new projects, PlexHosted invests the time to meet with us, discuss our needs, and formulate a comprehensive plan. I have found that many vendors who make too many assumptions and leave you grappling to align their solutions with your existing infrastructure, whereas PlexHosted actively engages, asks questions, provides guidance, and maintains ongoing communication. They ensure there's no gap between what they offer and how it integrates into our infrastructure.

3. A Transparent and Supportive Partner

To anyone on the fence about choosing PlexHosted as their IT firm, I would say this: I understand your hesitation. PlexHosted came highly recommended by Microsoft, which piqued my interest. What initially seemed too good to be true turned out to be exactly as promised. We received a white-glove experience that is rarely seen in the industry.

When we transitioned to the cloud with our previous vendor, we were given an overview of what we had but the learning curve was still quite steep for us. We wished more was explained to us. In contrast, PlexHosted is transparent about their approach and details every step of the process. They ensure we understand how things work so that we are equipped to handle the new infrastructure independently. PlexHosted's "can do" attitude and emphasis on communication have made every issue easier to manage. I highly recommend PlexHosted for their exceptional service and support.

In summary, PlexHosted has revolutionized our IT operations, offering unmatched support, transparency, and expertise. Their commitment to our success has made them an indispensable partner, and I wholeheartedly endorse their services.

If you are looking for trustworthy, highly responsive, and proficient MSP, PlexHosted is a great choice for your Microsoft Partner! PlexHosted organized and thorough approach ensures that every step of the process is communicated effectively, with clear explanations of its significance. I'm genuinely thankful for the valuable assistance and education they have provided.

When asked about the single biggest benefit since transitioning to PlexHosted's Microsoft 365 Managed Security Service, I can confidently say that PlexHosted has exceeded our expectations. Their responsiveness to our needs and requests has been unparalleled. The entire team is not only knowledgeable but also incredibly resourceful. Whenever we have had questions or encountered challenges, they have gone above and beyond to find the right solutions. Their patience throughout this transition has been instrumental in making it a seamless and hassle-free process.

We haven't had prior experience with any other IT firm, however, based on our experience with PlexHosted, I can affirm that their professionalism and expertise are truly commendable.

To anyone who is considering PlexHosted as their IT firm, I would say, "Trust PlexHosted." Their team knows what they're doing, and they exhibit exceptional professionalism. The level of dedication and support we have received from PlexHosted is outstanding, and we are confident that they will provide the same high-quality service to anyone seeking their expertise in IT solutions.

Since transitioning to Microsoft 365 Managed Security Service with PlexHosted, our organization has witnessed significant improvements in our operations. The most substantial benefit we've received is having a dedicated team available to assist us in efficiently organizing and tracking our students' devices using Intune. With a small team of fewer than 10 employees, PlexHosted's support is absolutely critical to our programmatic operations.

What distinguishes PlexHosted from other IT firms we've worked with in the past is the streamlined and responsive relationship we maintain with them. We can rely on PlexHosted to promptly address any issues, updates, changes, or enhancements to our infrastructure. This level of attentiveness has been a game-changer for us, helping us avoid the frustrations we've encountered with other IT firms in the past.

For anyone uncertain about choosing an IT firm, I would inquire about the reasons for their hesitation and then share our experience. Our relationship with PlexHosted has been incredibly smooth and hassle-free. Their commitment to our needs and their prompt communication make them the top choice for any organization seeking reliable IT support. We highly recommend PlexHosted as a Microsoft 365 Managed Service Provider.