Remote Administration

PlexHosted’s Microsoft Certified Professionals (MCPs) configure your IT environment to complement your business requirements and provide continuous 24/7/365 monitoring to guarantee its integrity.

Simplify Daily Cloud Management and Administration. Delegate Routine Support to Specialists

Our engineers configure your IT environment services to complement your business requirements and provide continuous 24/7/365 monitoring to guarantee its integrity.  They understand your business challenges and are uniquely qualified to help manage your IT environment.

One Point of Contact for Everyone

  • 24/7/365 Availability. Talk to experts right when you need them
  • Our Microsoft Certified Professionals are available 24/7/365
  • You can talk to us at any time
  • Your issue is attended to right away
  • You speak to the correct experts right when you need them

You Work with Professionals

  • Work with our MCPs to acquire valuable hands-on training
  • We can help you to operate your IT environment
  • Hands-on training for administrators
  • Assistance and support for administrators

We can Remote to Any User Machine

  • Work with our MCPs to acquire valuable hands-on training
  • Hands-on training for administrators
  • Assistance and support for administrators
  • We can help you to operate your IT environment

Features

Administrators assistance

We provide your administrators with direct assistance for planning, rollouts, data migrations, services configurations, and services management. We address potential issues and risks upfront to make sure your IT systems remain healthy.

Accelerated troubleshooting

All incidents reported to our support team are processed in defined time frames. Our team of Microsoft Certified Professionals provide continuous assistance for your users and immediate escalation for critical issues.

Remote end-user support

Your users can contact the correct expert when they need it. Our team can help your users directly, by remoting to their devices and identifying the cause of an issue.

We are quicker and closer to you than you may think.

Available 24/7/365, we are much more than a service company. At PlexHosted we provide solutions along with service and including our expertise.