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PlexHosted Data Center Overview

Built upon a unique pod data center design concept, PlexHosted uses multiple data centers primarily in Washington D.C. and Dallas, TX. In addition we have access to data centers located in Houston, Amsterdam, San Jose, and Seattle. All data centers are functionally independent with distinct and redundant resources, and fully are integrated through a network architecture that allows seamless intra-data center capabilities. Customers have direct control over their software services in all data centers with full access to all backend services. Highly trained engineers are available to provide on-site, enterprise-class services in the event a non-automated function is needed.

All data centers are SSAE16 compliant, meeting industry-recognized requirements for security and reliability. The exhaustive, third-party certification assessment included extensive testing of the control objectives and activities at the data center facilities, including oversight by executive management, operations and customer service, development and information technology organization, human resources policies and procedures, and risk assessment monitoring.

Additionally, the data centers are self-certified with the U.S. Department of Commerce’s U.S.-European Union (EU) Safe Harbor framework, verifying that each meets the EU’s adequacy standard for data and privacy protection. Self-certification and participation in the Safe Harbor framework is entirely voluntary. For official documentation or any questions regarding SSAE16 compliance and Safe Harbor self-certification, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

All data center facilities are built out using an innovative “pod” design. Each facility consists of one or more pods, with each pod built to the same specifications using best-in-class methodologies to support up to 5,000 servers. Leveraging this standardization across all data center locations, key performance variables are optimized including space, power, network, personnel, and internal infrastructure.

Our Datacenter

Key Advantages

On-Demand, Virtual Data Center

Through IPMI 2.0 server technologies, secure and remote out-of-band management, and proprietary automated solutions, all data centers provide a highly scalable, on-demand, virtual data center experience.

Geographic Diversity

With full geographic diversity, the data centers in combination are ideal for maintaining system and data redundancy, as well as for placing systems in the optimal physical location for traffic volume and speeds.

Redundant, Best-in-Class Infrastructure

All data centers maintain multiple power feeds, fiber links, dedicated generators, and battery backup. They are built from industry-leading hardware and equipment, ensuring the highest level of performance, reliability, and interoperability.

The Data Center to Data Center Network provides free, dedicated, and secure connections between servers housed in any facility.

  • Dedicated 20Gbps fiber link
  • Automatic fail-over through alternate secure connection
  • Secure, high-speed data transmission between data centers
  • 10 network Points of Presence (POPs) provide direct or non-direct network connections for exceptionally low latency

Data Center Specifications

The Washington D.C. data center is located in a private N+1 data center facility just 7 miles from Dulles airport in Chantilly, Virginia. The facility is also home to data centers belonging to AT&T and Verizon Business, and receives power from two redundant Dominion Virginia Power grids. It includes three, on-site, 600-ton cooling towers, fully meeting N+1 cooling requirements.

The Dallas data center is located inside the recognized Infomart telecom hotel, a private, N+1 facility near downtown Dallas. Infomart is home also to data centers belonging to MCI, Level 3®, Equinix, NTT America, Switch and Data, Verizon, and ViaWest. It sits on three redundant TXU electrical grids, delivering diverse power to each quadrant of the building, with five, on-site, 100-ton water chillers meeting N+1 cooling requirements.


  • 2000 amps 480v input power
  • 8 x 750kVA UPS battery backup units
  • 3 x 2mW diesel generators with on-site fuel storage
  • Redundant 30-ton CRAC units
  • FM-200 fire suppression system with VESDA
  • Biometric security system
  • Digital security video surveillance


  • 6000 amps 480v input power
  • 6 x 750 kVA UPS battery backup units
  • 3 x 2 mW diesel generators with on-site fuel storage
  • Redundant Liebert 30-ton HVAC units
  • Pre-action dry pipe fire suppression
  • Proximity security badge access
  • Digital security video surveillance